..."under warranty" means they smile at you when the ring up the data collection fee of $90 which is NOT in fact covered under said warranty as it is the dumbass' (that would be me) fault for not keeping a good enough back-up copy of every flipping possible file that I may use one day.

The hubby is mad that I had to pay anything... but HE didn't take it to Best Buy and try and work it out.

I am flustered and confused, but at least they have it to determine if they can determine the problem. If it is the hard drive, it will cost me less (they charge to put all that stuff BACK on the computer unless it is the hard drive since that is hardware and not an application that would be all my fault... or some silly shit) but I may not be able to retrieve all my data. If it is not the hard drive then, I may still lose everything as it may be corrupt and what cause the problem in the first place.

I told the young lad - as he was very young - I should just switch to a type writer and he all but laughed at me. Hello - ever heard of Danelle Steele? (though she can/does pay someone to transfer it after she's done). His reasoning, there is no delete and cut and paste. Doesn't he know that I write a pristine first draft - what does he take me for ... an amateur!?!?!

Oh well, I should know soon enough what the damage is. I did purchase an external hard drive that he assures me will work on this computer and mine if and when I get it back.

woe is me, the electronics killer.....